Refund Policy
At SOMM DIGI SHOP, the happiness of our wine-loving community is at the heart of everything we do. We prioritize your satisfaction and strive to ensure that each product enhances your wine experience. Our refund policy is designed with transparency and ease, reflecting our commitment to your happiness.
Satisfaction Guaranteed
- Full Refund Promise: If you're not completely satisfied with your purchase, we offer a full refund within 15 days of receipt. All we ask for is a proof picture to facilitate the return to our partner.
- No Questions Asked: We trust our customers and understand that sometimes things just aren't a perfect fit. If you're not happy, we're not happy. Simply let us know, and we'll process your refund without any questions.
How to Request a Refund
- Contact Us: Reach out to us with your order details and a picture of the product if applicable. Our dedicated team will guide you through the quick and easy refund process.
- Processing: Once we receive your request, we'll initiate the refund to your original method of payment. Please allow a few days for the transaction to appear on your statement.
Contact Us
Your satisfaction is our priority. For more information about our refund policy or if you need assistance, please don't hesitate to contact us. At SOMM DIGI SHOP, we're not just about wine; we're about creating joyful experiences and lasting relationships with our wine-loving customers.