FAQ

Shipping

Yes! SOMM DIGI SHOP now offers Free International Shipping on Orders Over $150! While we primarily serve customers within the US with reliable shipping options, we're thrilled to extend our services to our international wine enthusiasts. Enjoy delivery worldwide within 20-30 business days. Stay tuned for more updates as we continue to expand our global reach.

Orders shipped within the US vary in delivery times based on the product and location. While we aim for the swiftest delivery, please allow for a standard shipping time of 1-2 weeks. For international orders, delivery times may vary, with most shipments arriving within 20-30 business days. For specific details, each product page provides estimated delivery times.

Absolutely! Once your order is shipped, you'll receive a tracking number via email. Use this number on our website to stay updated on your order's journey. For any assistance with tracking, feel free to contact us.

Enjoy free shipping on orders over $45! For orders under this amount, shipping costs vary depending on the size and weight of the items. Detailed shipping costs are calculated at checkout, ensuring transparency and no surprises. For our international customers, we offer free shipping on orders over $150. Please note that shipping costs for international orders under $150 may vary. However, if you find that shipping is expensive for a particular product, please reach out to us at info@sommdigi.com—we'll be happy to offer you a special discount.

Refunds

If you're not completely satisfied with your purchase, you can request a refund within 15 days of receiving your item. Simply contact us with your order details and a brief explanation of the issue. If applicable, include a proof picture to help us understand your concern better. We'll guide you through the process for a smooth and hassle-free experience.

We strive for your complete satisfaction with every purchase. Most of our wine-themed merchandise is eligible for a refund if returned within the 15-day period, in its original condition. However, please note that perishable goods, custom orders, and personal care items may not be returnable. If you have questions about your item's eligibility, don't hesitate to reach out.

Additional FAQs

At SOMM DIGI SHOP, quality is at the forefront of our mission. We meticulously select our wine-themed merchandise from trusted partners known for their high standards and excellence. Each product is vetted to ensure it meets our quality criteria, ensuring you receive only the best.

Your security is our top priority. We use industry-leading encryption and security protocols, including SSL encryption, to protect your payment information. By partnering with Stripe, one of the most secure payment platforms available, we ensure that your transaction details are safeguarded against unauthorized access.